Dental Office Administrator

Program Overview

Dental Office Administrators play a pivotal role in a busy Dental Office setting. Our Dental Office Administration program is a fulltime diploma program that prepares students to work in a rewarding career in a dental office setting. Graduates would gain essential computing skills, Business Writing and understand the key concepts in Dental Office Administration spread over 3 modules.

Who Should Enroll ?

  • Anyone looking to for a role of an administrator in healthcare setting
  • Anyone looking for a Diverse, Flexible and Secure workplace setting

Program Schedule

Course Name Start Date Duration Day(s) Timing

Dental Office Administrator

Feb 29, 2020

470 Hours


Time: 09:00 – 12:00

Course Outline

  • Introduction to Computers & Keyboarding
  • Microsoft Office Key Applications
  • Microsoft Outlook
  • Effective Business Writing
  • Oral Communication and Presentation Skills
  • Dental Office Administration I
  • Dental Office Administration II
  • Dental Office Administration III
  • Career & Employment Strategies
  • Practicum

Knowledge and Skills Gained

  • Handling and answering phone calls (internal and external) and transferring calls to the appropriate personnel.
  • Book patients using computerized system in accordance with dentist’s schedule.
  • Ensuring the registration forms are filled by the patients with all necessary information.
  • Proof reading and data entry.
  • Registration, filing and maintenance of patients’ records and documents.
  • May be required to maintain financial records and performing accounting tasks.
  • Initiating and maintaining correspondence with patients and insurance companies.
  • Maintaining records of purchased equipment and other medical supplies.
  • Processing dental insurance claims, billing and electronic claims, and incorporating correct coding procedures.
  • Scan documents, Pull and file dental records

Admission Requirements

High School Graduation Diploma or Mature Student Status (18 years of age academic achievement assessment passed)

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Course Details

Duration: 23 Weeks
Days: Mon to Fri
Timings: 09 AM to 12 PM
Batch Start Date: 2020-02-29


+1 (905) 625-6400